Step 4 Summary Re-validate the emotion. Whether you’ve given advice in step 3 or not, work in one final bit of validation at the end of the conversation. Doing so reiterates the fact that you hear and understand the other person and ends the conversation on a positive, emotionally uplifting note. Validate the vulnerability. Sharing personal thoughts, experiences, or emotions can be difficult, uncomfortable, and even scary. If someone opens up to you, thank them for it and validate the fact that doing so can be quite difficult.
