Jake McCrary

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We’ve talked about this before, but remember that you do not need to agree with the other person to validate them. If you feel like they aren’t seeing things correctly, don’t pretend to agree—but also don’t tell them you disagree just yet. Instead, try to understand why they’re feeling what they’re feeling and validate that. Try to see things from their perspective. If you only had their side of the story, chances are good that you would react in a similar way.
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
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