A Failure of Nerve: Leadership in the Age of the Quick Fix

by Edwin H. Friedman

You can, after all, play with your pet cat, horse, or dog, but it is absolutely impossible to develop a playful relationship with a reptile, whether it is your pet salamander (no matter how cute), or your pet turtle, snake, or alligator. They are deadly serious (that is, purposive) creatures. Chronically anxious families (including institutions and whole societies) tend to mimic the reptilian response: Lacking the capacity to be playful, their perspective is narrow. Lacking perspective, their repertoire of responses is thin. Neither apology nor forgiveness is within their ken. When they try to work things out, their meetings wind up as brain-stem-storming sessions. Indeed, in any family or organization, seriousness is so commonly an attribute of the most anxious (read “difficult”) members that they can quite appropriately be considered to be functioning out of a reptilian regression. Broadening the perspective, the relationship between anxiety and seriousness is so predictable that the absence of playfulness in any institution is almost always a clue to the degree of its emotional regression.