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People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.
An effective leader will... Make People Part of the Decision
An old man was asked what had robbed him of joy in his life. His reply was, “Things that never happened.”
Letting someone save face! How important, how vitally important, that is! And how few of us ever stop to think of it!
Even if we are right and the other person is definitely wrong, we only destroy ego by causing someone to lose face.
Antoine de Saint-Exupery wrote: “I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.”