Emotional labor is a way to think about traditionally feminine “soft skills” — that is, skills that address the emotional needs of people and teams. Because the outcome can be hard to quantitatively measure, emotional labor is often dismissed as less important work than writing software. It’s assumed to be something that should just be provided without financial recognition. I’m not suggesting that you should pay people extra money to serve as mentors, but they need to be recognized for the work they put in, and the mentor should be treated as a first-class citizen with respect to other
...more