Listen carefully Listening is the first and most basic skill of managing people. Listening is a precursor to empathy, which is one of the core skills of a quality manager. You need this skill wherever your career takes you; even principal engineers with no reports need to be able to hear what others are really saying. So, when your mentee is speaking to you, pay attention to your own behavior. Are you spending all your time thinking about what you want to say next? Are you thinking about your own work? Are you doing anything other than listening to the words coming out of his mouth? If so,
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