George Mathews

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In fact, there’s even a law that accounts for this, from John Gall’s book Systemantics:1 A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over with a working simple system.
The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change
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