Steven Ramirez

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Do address issues without courting drama. There’s a difference between addressing conflict and cultivating dysfunction. You want to allow space for people to express frustration, but mind the difference between letting off steam and a real interpersonal issue. Use your judgment as to what should be addressed and what should be dropped. The key questions to ask are: Is this an ongoing problem? Is it something you’ve personally noticed? Is this something many people on the team are struggling with? Is there a power dynamic or potential bias at play?
The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change
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