You may work for a company that has developers support the code or systems they write. This process has some downsides; significantly, expecting members of a team to frequently be on-call nights and weekends is a huge contributor to burnout. Despite that risk, it has the upside of putting the best people to help fix a problem in the role of responding to it. As a manager, you may be tempted now to take yourself out of this role. I sympathize, but if your team is set up to do its own incident management, you should be moving yourself into the role of escalation support.
