What we can take from Allen as an important insight is that the secret to a successful organization lies in the holistic perspective. Everything needs to be taken care of, otherwise the neglected bits will nag us until the unimportant tasks become urgent. Even the best tools won’t make much of a difference if they are used in isolation. Only if they are embedded in a well-conceived working process can the tools play out their strengths. There is no point in having great tools if they don’t fit together.
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