The hardest part of building this trust is inviting people to challenge you, just as directly as you are challenging them. You have to encourage them to challenge you directly enough that you may be the one who feels upset or angry. This takes some getting used to—particularly for more “authoritarian” leaders. But if you stick to it, you’ll find that you learn a great deal about yourself and how people perceive you. This knowledge will unfailingly allow you and your team to achieve better results.
