Designing Voice User Interfaces: Principles of Conversational Experiences

by Cathy Pearl

Although many general user interface design principles still apply to VUIs, there are still important differences between designing for VUIs and designing for websites or GUI-only mobile apps.

design tools, confirmations, error behavior, and novice versus expert users.

useful for designers who would like to add an avatar or character to their VUI.

natural-language understanding, sentiment analysis, data collection, and text-to-speech.

This chapter details how user testing for VUIs differs from user testing for mobile apps and websites.

to know what to log while the system is still being developed.

“Devices” section covers home assistant devices and wearables.

reviews the challenges and best practices of designing for automobiles. Much of this chapter relies on contributions from other experts in the field. Some designers