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Designing Voice User Interfaces: Principles of Conversational Experiences
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Designing Voice User Interfaces: Principles of Conversational Experiences

3.81  ·  Rating details ·  97 ratings  ·  11 reviews

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s pe

Kindle Edition, 278 pages
Published December 19th 2016 by O'Reilly Media
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3.81  · 
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 ·  97 ratings  ·  11 reviews

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Mar 13, 2017 rated it it was ok  ·  review of another edition
Shelves: 2017-books
This book covers a broad area in voice user interface design, drawing the author's experience from IVR as well as the her current work at Sensely designing virtual nurse avatars. This book would be a good resource for someone new to conversational UI and voice design, since it covers a full spectrum of the work involved. However, I was disappointed as the lack of depth in each area. I personally didn't find anything insightful.

Nevertheless, this field is quite new and there are not many good bo
May 22, 2018 rated it liked it  ·  review of another edition
Shelves: 2018
Probably most valuable as an overview for folks with no voice design experience. More experienced folks may get some tips out of it like I did and appreciate seeing the outline of someone else’s process.

However, it refers so heavily to Voice User Interface Design that I’m not sure this book stands on its own. Most of the time when I wanted to go deeper, the author said some version of, “For more info, go there.” I guess I know what I’m looking for next.
Omar Venturi
Nov 11, 2017 rated it really liked it  ·  review of another edition
Ottimo libro introduttivo sulla tematica. Non spiega come creare un bot o in generale un'interfaccia vocale, ma spiega come dovrebbe essere offrendo linee guida, spunti e riflessioni basate anche su errori.
Non servono particolari prerequisiti per leggerlo; il libro è molto chiaro e spiega bene. Anzi, è molto approfondito ed analizza in dettaglio molti aspetti, evidenziando anche dove la tecnologia è all'inizio rispetto a campi in cui è più avanzata.
Aleata Hubbard
Jan 04, 2019 rated it it was amazing  ·  review of another edition
Shelves: website
A good overview for someone completely new to VUI. This can help you learn key terminology, identify companies and individuals involved in the field, and give you an idea of the types of work you can do in VUI.
Artem Marchuk
Sep 12, 2017 rated it it was amazing
Very good to start into VUI world

It's a good book to start for anyone just starting working on designing conversational interfaces. The book is not a guide, but rather a collection of insights and real world cases from different VUIs out there.
Lucas Coelho
Good but very basic introduction to VUI.
Michelle Dinsmore
Jun 20, 2018 rated it really liked it  ·  review of another edition
Great overview for those just wanting to dive in and learn!
Ashvin Naik
Oct 07, 2017 rated it did not like it
All over the place

There is a lot of information but mostly from the IVR world. Personally, I hate IVR's therefore did not find this any more useful than the VUI guides on Alexa
Mar 15, 2018 rated it liked it
They can fundamentally change the way we interact with technology, making it so that we have to act less like computers, and more like people.
Mar 12, 2019 rated it really liked it
Shelves: books-of-2019
Read as part of my dissertation and was helpful for tips on designing an Alexa skill and getting some more detailed background about VUIs.
Jan 21, 2017 rated it liked it  ·  review of another edition
Solid overview of an increasingly important part of UX design.
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