Uber drivers had continued to plead their cases against the company, and in Seattle they had even won the right to form a union. Was Uber treating its drivers fairly? Kalanick equivocated a little. He had abandoned the pretense that driver earnings went up when Uber’s fares went down and settled for contending that they remained steady. But he still genuinely seemed to think of drivers as Uber’s customers. “I’d say the bottom line is that we have to show by all measures that [driver] earnings are stable,” he said. Uber “needs to find ways to take stress and anxiety out of the work that is
...more
