Hayashi says that she was strident, not screaming, and remembers the Uber execs as “obnoxious” and Kalanick in particular as “arrogant.” “You can’t do this!” she told them. “You can’t just open a restaurant and say you are going to ignore the health department!” She says that nothing was decided at the meeting and calls it “totally pointless.” But that’s not entirely true. In fact, Uber’s first clash with city regulators likely changed the course of this tale.
