Ketil Moland

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Success requires us to not only deploy and release software quickly, but also to out-experiment our competition. Techniques such as hypothesis-driven development, defining and measuring out customer acquisition funnel, and A/B testing allow us to perform user-experiments safely and easily, enabling us to unleash creativity and innovation, and create organizational learning. And, while succeeding is important, the organizational learning that comes from experimentation also gives employees ownership of business objectives and customer satisfaction.
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
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