To say, She did that cruel thing because she was so anxious and guilty that her anxiety overwhelmed her and she couldn’t think clearly, is, in reality, an act of compassion and even love. It is not an insult; it is an insight. It is not mean; it is kind. It shows an awareness that the other person is suffering, we are suffering, and if we could all acknowledge that suffering has content, we could all understand, as a community, somewhat better how to help each other.