The risk of being told no, however, is worth it, and here's why. When you use your role power to get something done, you get what is known as “compliance energy” from your directs. They know they “have to.” They'll do it, but they may not be excited about it. Just think about your friends who have worked for a top-down, dictatorial, no-relationships boss. It sapped their energy and effectiveness, didn't it?
