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It is often said that the rich don’t make the effort to appreciate what it is like to be poor, and if they did we would have more equality and social justice. When there are shootings of unarmed black men, commentators on the left argue that the police don’t have enough empathy for black teenagers, while those on the right argue that the critics of the police don’t have enough empathy for what it’s like to work as a police officer, having to face difficult and stressful and dangerous situations. It’s said that whites don’t have enough empathy for blacks and that men don’t have enough empathy
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I think this is all mistaken. The problems we face as a society and as individuals are rarely due to lack of empathy. Actually, they are often due to too much of it.
This isn’t just an attack on empathy. There is a broader agenda here. I want to make a case for the value of conscious, deliberative reasoning in everyday life, arguing that we should strive to use our heads rather than our hearts. We do this a lot already, but we should work on doing more.
We are emotional creatures, then, but we are also rational beings, with the capacity for rational decision-making. We can override, deflect, and overrule our passions, and we often should do so. It’s not hard to see this for feelings like anger and hate—it’s clear that these can lead us astray, that we do better when they don’t rule us and when we are capable of circumventing them. But it would really nail down the case in favor of rationality to show that it’s true as well for something as seemingly positive as empathy. That is one of the reasons I have written this book.
Empathy is a spotlight focusing on certain people in the here and now. This makes us care more about them, but it leaves us insensitive to the long-term consequences of our acts and blind as well to the suffering of those we do not or cannot empathize with. Empathy is biased, pushing us in the direction of parochialism and racism. It is shortsighted, motivating actions that might make things better in the short term but lead to tragic results in the future. It is innumerate, favoring the one over the many. It can spark violence; our empathy for those close to us is a powerful force for war and
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One reason why being against empathy is so shocking is that people often assume that empathy is an absolute good. You can never be too rich or too thin . . . or too empathic.
In a speech before he became president, Barack Obama described how empathy can be a choice. He stressed how important it is “to see the world through the eyes of those who are different from us—the child who’s hungry, the steelworker who’s been laid off, the family who lost the entire life they built together when the storm came to town. When you think like this—when you choose to broaden your ambit of concern and empathize with the plight of others, whether they are close friends or distant strangers—it becomes harder not to act, harder not to help.”
A few years ago, Steven Pinker began a discussion of empathy with a list: Here is a sample of titles and subtitles that have appeared in just the past two years: The Age of Empathy, Why Empathy Matters, The Social Neuroscience of Empathy, The Science of Empathy, The Empathy Gap, Why Empathy Is Essential (and Endangered), Empathy in the Global World, and How Companies Prosper When They Create Widespread Empathy. . . . [Other examples include] Teaching Empathy, Teaching Children Empathy, and The Roots of Empathy: Changing the World Child by Child, whose author, according to an endorsement by the
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such as a website that lists everything Barack Obama has said about empathy, including this famous quote: “The biggest deficit that we have in our society and in the world right now is an empathy deficit.” After
In the fall of 2014, there was a series of incidents in which unarmed black men died at the hands of the police, and many people expressed their anguish about the lack of empathy that Americans—and particularly police officers—have with racial minorities. But I would read as well angry responses complaining about the lack of empathy that many Americans have with the police, or with the victims of crimes. The one thing everyone could agree on, it seemed, was that more empathy is needed. Many believe that empathy
Perhaps the most extreme claim about lack of empathy is advanced by Simon Baron-Cohen. For him, evil individuals are nothing more than people who lack empathy. His answer to the question “What is evil?” is “empathy erosion.”
As another example of how empathy can clash with other moral considerations, C. Daniel Batson and his colleagues did an experiment in which they told subjects about a ten-year-old girl named Sheri Summers who had a fatal disease and was waiting in line for treatment that would relieve her pain. Subjects were told that they could move her to the front of the line. When simply asked what to do, they acknowledged that she had to wait because other more needy children were ahead of her. But if they were first asked to imagine what she felt, they tended to choose to move her up, putting her ahead
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Although we might intellectually believe that the suffering of our neighbor is just as awful as the suffering of someone living in another country, it’s far easier to empathize with those who are close to us, those who are similar to us, and those we see as more attractive or vulnerable and less scary. Intellectually, a white American might believe that a black person matters just as much as a white person, but he or she will typically find it a lot easier to empathize with the plight of the latter than the former. In this regard, empathy distorts our moral judgments in pretty much the same
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To take a specific case, I will argue that our empathy causes us to overrate present costs and underrate future costs. This skews our decisions so that if, say, we are faced with a choice where one specific child will die now or twenty children whose names we don’t know will die a year from now, empathy might guide us to choose to save the one. To me, this is a problem with empathy. Now
Our empathic experience is influenced by what we think about the person we are empathizing with and how we judge the situation that person is in.
take a study where subjects were shown videos of people in pain, said to be suffering from AIDS. Some of these individuals were described as having been infected through intravenous drug use, while others were described as getting AIDS through a blood transfusion. People said that they felt less empathy for the person who became infected through drug use—and their neural activation told the same story: When they viewed this individual, they had less activation in brain areas associated with pain, such as, again, the anterior cingulate cortex. And the more subjects explicitly blamed the drug
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Empathy is also influenced by the group to which the other individual belongs—whether the person you are looking at or thinking about is one of Us or one of Them. One European study tested male soccer fans. The fan would receive a shock on the back of his hand and then watch another man receive the same shock. When the other man was described as a fan of the subject’s team, the empathic neural response—the overlap in self-other pain—was strong. But when the man was described as a fan of the opposing team, it wasn’t. Or consider the response
We see how reactions to others, including our empathic reactions, reflect prior bias, preference, and judgment. This shows that it can’t be that empathy simply makes us moral. It has to be more complicated than that because whether or not you feel empathy depends on prior decisions about who to worry about, who counts, who matters—and these are moral choices. Your empathy doesn’t drive your moral evaluation of the drug user with AIDS. Rather it’s your moral evaluation of the person that determines whether or not you feel empathy.
The research we just talked about takes empathy down a peg. We mirror the feelings of others, but this mirroring is limited: Empathic suffering is different from actual suffering. Empathy is also contingent on how one feels about an individual. It’s not always the case, then, that we feel empathy and thereby treat someone well. Instead, we often think that someone is worth treating kindly (because he or she treated us nicely in the past or is simply like us) and then we feel empathy. And finally, emotional empathy—the sort of empathy that we’re obsessing about here—can be usefully disentangled
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People often cross the street to avoid encountering suffering people who are begging for money. It’s not that they don’t care (if they didn’t care, they would just walk by), it’s that they are bothered by the suffering and would rather not encounter it. Usually, escape is even easier. Steven
It’s not that empathy itself automatically leads to kindness. Rather, empathy has to connect to kindness that already exists. Empathy makes good people better, then, because kind people don’t like suffering, and empathy makes this suffering salient. If
Being high in empathy doesn’t make one a good person, and being low in empathy doesn’t make one a bad person. What we’ll see in the chapters that follow is that goodness might be related to more distanced feelings of compassion and care, while evil might have more to do with a lack of compassion, a lack of regard for others, and an inability to control one’s appetites.
The metaphor captures a feature of empathy that its fans are quick to emphasize—how it makes visible the suffering of others, makes their troubles real, salient, and concrete. From the gloom, something is seen. Someone who believes we wouldn’t help if it weren’t for empathy might see its spotlight nature as its finest aspect. But the metaphor also illustrates empathy’s weaknesses. A spotlight picks out a certain space to illuminate and leaves the rest in darkness; its focus is narrow. What you see depends on where you choose to point the spotlight, so its focus is vulnerable to your biases.
All of these laboratory effects can be seen as manifestations of what’s been called “the identifiable victim effect.” Thomas Schelling, writing forty years ago, put it like this: “Let a six-year-old girl with brown hair need thousands of dollars for an operation that will prolong her life until Christmas, and the post office will be swamped with nickels and dimes to save her. But let it be reported that without a sales tax the hospital facilities of Massachusetts will deteriorate and cause a barely perceptible increase in preventable deaths—not many will drop a tear or reach for their
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To get a sense of the innumerate nature of our feelings, imagine reading that two hundred people just died in an earthquake in a remote country. How do you feel? Now imagine that you just discovered that the actual number of deaths was two thousand. Do you now feel ten times worse? Do you feel any worse?
We are constituted to favor our friends and family over strangers, to care more about members of our own group than people from different, perhaps opposing, groups. This fact about human nature is inevitable given our evolutionary history. Any creature that didn’t have special sentiments toward those that shared its genes and helped it in the past would get its ass kicked from a Darwinian perspective; it would falter relative to competitors with more parochial natures. This bias to favor those close to us is general—it influences who we readily empathize with, but it also influences who we
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Such biases are separate from empathy. But the spotlight nature of empathy means that it is vulnerable to them. Empathy’s narrow focus, specificity, and innumeracy mean that it’s always going to be influenced by what captures our attention, by racial preferences, and so on. It’s only when we escape from empathy and rely instead on the application of rules and principles or a calculation of costs and benefits that we can, to at least some extent, become fair and impartial.
It’s sometimes said that the problem with parenting is overriding your own selfish concerns. But it turns out that another problem is overriding your empathic concerns: the strong desire to alleviate the immediate suffering of those around you.
A writer for the New York Times sums up the problem in a way that is consistent with the theme of this chapter: “The empathy of foreigners—who not only deliver contributions, but also sometimes open their own institutions—helped create a glut of orphanages. . . . Although some of the orphanages are clean and well-managed, many are decrepit and, according to the United Nations, leave children susceptible to sexual abuse. . . . ‘Pity is a most dangerous emotion,’ said Ou Virak, the founder of a human rights organization in Phnom Penh. ‘Cambodia needs to get out of the beggar mentality. And
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But doing actual good, instead of doing what feels good, requires dealing with complex issues and being mindful of exploitation from competing, sometimes malicious and greedy, interests. To do so, you need to step back and not fall into empathy traps. The conclusion is not that one shouldn’t give, but rather that one should give intelligently, with an eye toward consequences.
one consideration in favor of Effective Altruism as it’s currently carried out is its epistemic humility. Stopping the spread of malaria through bed nets might not be the ultimately best long-term solution for Third World problems, but most likely it does some good. In contrast, the outcome of broader political interventions is considerably less certain, and
Alexander makes a distinction between “man versus nature” problems and “man versus man” problems. Healing the sick is an example of “man versus nature,” and this is the sort of thing that effective altruists now focus on. Fighting global capitalism is “man versus man.” This has the potential for long-lasting change for the better, but the outcome is less certain. After all, many people are in favor of global capitalism, and many honestly believe that the spread of market economies is what will make the world a better place.
If you want the pleasure of personal contact, go ahead and give something to the child, perhaps feeling a little buzz when your hands touch, a warmness that sits with you as you walk back to your hotel. If you actually want to make people’s lives better, do something different.
Elaine Scarry, in a brief article called “The Difficulty of Imagining Other People.” Her
it’s hard to vividly imagine even a close friend with the same intensity that one experiences oneself. To do this for large numbers of strangers, such as (her examples) the Turks residing in Germany, the undocumented immigrants in the United States, the multitudes of Iraqi soldiers and citizens killed in bombing raids, is just impossible.
Hearing that my child has been mildly harmed is far more moving for me than hearing about the horrific death of thousands of strangers. This might be a fine attitude for a father—we’ll return to that question at the end of the next chapter—but it’s a poor attitude for a policy maker and a poor moral guide to our treatment of strangers.
As Scarry puts it, “The veil of ignorance fosters equality not by giving the millions of other people an imaginative weight equal to one’s own—a staggering mental labor—but by the much more efficient strategy of simply erasing for the moment one’s own dense array of attributes.” Scarry’s idea, then, is to depersonalize things, to bring everyone down rather than bringing everyone up.
liberals in favor of open borders may try to evoke empathy for the suffering of refugees, while their conservative counterparts will talk about Americans who might lose their jobs. Liberals might empathize deeply with minorities who they feel are abused or threatened by the police, but conservatives empathize with police officers and with those owners of small businesses who have lost their livelihoods in riots sparked by protests against the police.
Liberals worry about the offense caused by racist and sexist speech; conservatives worry about the offense caused by speech that belittles traditional values. Both liberals and conservatives object, for different reasons, to certain overt displays of sexuality, and they often find common cause in battling pornography. Both protest the ridicule of certain esteemed figures (different ones, of course) and can be quick to demand that people be fired, humiliated, or at the very least forced to apologize, when saying something offensive on social media.
empathy is always on the side of the censor. It is easy to feel the pain of the person who is upset by speech, and particularly easy to do so if the person is part of your community and is bothered by the same things you are. It seems mighty cold-blooded to tell someone who has been really hurt that they should just suck it up. The case for free speech, in contrast, is pretty unempathic. There are many arguments for why we should be reluctant to restrict the speech of others, some of them drawing on consequentialist concerns (the world is better off in the long run if all ideas, even bad ones,
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the cost of a politics of empathy is massive. Governments’ failures to enact prudent long-term policies are often attributed to the incentive system of democratic politics (which favors short-term fixes) and to the powerful influence of money. But
In a series of empirical and theoretical articles, Vicki Helgeson and Heidi Fritz explore sex differences in the propensity for what they call “unmitigated communion,” defined as “an excessive concern with others and placing others’ needs before one’s own.”
Helgeson and Fritz speculate that the gender difference here explains women’s greater propensity to anxiety and depression, a conclusion that meshes with the proposal by Barbara Oakley, who, drawing on work on “pathological altruism,” notes, “It’s surprising how many diseases and syndromes commonly seen in women seem to be related to women’s generally stronger empathy for and focus on others.”
the initial research into this area was motivated by the work of David Bakan, who discusses two central aspects of human nature: agency and communion. Agency emphasizes self and separation and is a stereotypically male trait. Communion emphasizes connection with people and is stereotypically female. Both have value, and both are needed to be psychologically complete.
My argument in previous chapters has been that empathy, because of its spotlight nature, is a poor moral guide. It is biased, it is innumerate, and so on. But here I am suggesting that empathy can also have negative consequences for those who experience it.
In his book on Buddhist moral philosophy, Charles Goodman notes that Buddhist texts distinguish between “sentimental compassion,” which corresponds to what we would call empathy, and “great compassion,” which is what we would simply call “compassion.” The first is to be avoided, as it “exhausts the bodhisattva.” It’s the second that is worth pursuing. Great compassion is more distanced and reserved, and can be sustained indefinitely.
This distinction between empathy and compassion is critical for the argument I’ve been making throughout this book. And it is supported by neuroscience research. In a review article, Tania Singer and Olga Klimecki describe how they make sense of this distinction: “In contrast to empathy, compassion does not mean sharing the suffering of the other: rather, it is characterized by feelings of warmth, concern and care for the other, as well as a strong motivation to improve the other’s well-being. Compassion is feeling for and not feeling with the other.”
Unmitigated communion makes you suffer when faced with those who are suffering, which imposes costs on yourself and makes you less effective at helping. This
In a summary of her research, Singer makes the same point in rather more careful language and then explores broader implications: When experienced chronically, empathic distress most likely gives rise to negative health outcomes. On the other hand, compassionate responses are based on positive, other-oriented feelings and the activation of prosocial motivation and behavior. Given the potentially detrimental effects of empathic distress, the finding of existing plasticity of adaptive social emotions is encouraging, especially as compassion training not only promotes prosocial behavior, but also
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Her description reminded me of a discussion by the writer and surgeon Atul Gawande about the attitudes of “tenderness and aestheticism” that good surgeons feel toward their patients, treating them with respect but seeing them also as problems that need to be solved. Freud himself made a similar analogy: “I cannot advise my colleagues too urgently to model themselves during psycho-analytic treatment on the surgeon, who puts aside all his feelings, even his human sympathy, and concentrates his mental forces on the single aim of performing the operations as skillfully as possible.”

