Victor’s Kindle Notes & Highlights

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams, by Jim Kalbach

Then, use a qualitative text analysis tool to comb through the transcribed texts—for instance, MaxQDA,

Victor

Для QDA есть еще много тулзов

See Victor’s notes & highlights

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

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