Jean-Pierre’s Kindle Notes & Highlights

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams, by Jim Kalbach

The draft diagram you co-created with the team helps identify your assumptions and open questions about the individual’s experience.

Jean-Pierre Paradis

Part of the reason why we are doing this

See Jean-Pierre’s notes & highlights

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

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