catherine Swartz’s Kindle Notes & Highlights

Never Split the Difference: Negotiating as if Your Life Depended on It, by Chris Voss

Saying “No” makes the speaker feel safe, secure, and in control, so trigger it.

See catherine Swartz’s 2 notes & 57 highlights

Never Split the Difference: Negotiating as if Your Life Depended on It

Never Split the Difference: Negotiating as if Your Life Depended on It

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