Alex Gee

34%
Flag icon
In theory at least, the “Yes” answers built up a reservoir of positivity that exploded into donations when requested at the end of the script. The problem, in reality, was that the “Yes pattern” scripts had been giving poor rates of return for years. All the steps were “Yes,” but the final answer was invariably “No.”
Never Split the Difference: Negotiating as if Your Life Depended on It
Rate this book
Clear rating
Open Preview