Mark Moriarty

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I hadn’t yet learned to be aware of a counterpart’s overuse of personal pronouns—we/they or me/I. The less important he makes himself, the more important he probably is (and vice versa). We would later find out there was only one other bank robber, and he had been tricked into the robbery.
Never Split the Difference: Negotiating as if Your Life Depended on It
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