Mark Moriarty

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THE F-WORD: WHY IT’S SO POWERFUL, WHEN TO USE IT, AND HOW The most powerful word in negotiations is “Fair.” As human beings, we’re mightily swayed by how much we feel we have been respected. People comply with agreements if they feel they’ve been treated fairly and lash out if they don’t.
Never Split the Difference: Negotiating as if Your Life Depended on It
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