Mark Moriarty

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Dos Palmas was a negotiator’s nightmare from the start. The day after the kidnappings, the recently elected Philippine president, Gloria Macapagal-Arroyo, set up the most confrontational, nonconstructive dynamic possible by publicly declaring “all-out war” on the Abu Sayyaf. Not exactly empathetic discourse, right?
Never Split the Difference: Negotiating as if Your Life Depended on It
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