Eric Johnson

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Another indispensable part of developing hunger in an employee (assuming he or she has the required tools and skills) is to set clear behavioral expectations for them and then hold them accountable for those expectations. Yes, that sounds ridiculously obvious, but for those who aren't hungry, it is particularly critical. But while it is also important to set performance targets and goals for these people, it's even more vital to clarify the behaviors you want from them.
The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues (J-B Lencioni Series)
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