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June 2 - June 22, 2018
the most valuable qualities a person should develop in order to thrive in the world of work—
being a team player at the top. The ability to work effectively with others, to add value within the dynamics of a group endeavor,
The Five Dysfunctions of a Team, I explained that real
teamwork requires tangible, specific behaviors: vulnerability-based trust, healthy conflict, active commitment, peer-to-peer accountability, and a focus on results.
the three underlying virtues that enable them to be ideal team players: they are humble, hungry, and smart.
Leaders who can identify, hire, and cultivate employees who are humble, hungry, and smart will have a serious advantage over those who cannot.
They'll be able to build stronger teams much more quickly and with much less difficulty, and they'll significantly reduce the painful and tangible costs associated with politics, turnover, and morale problems.
And you know what happens when you keep a jackass longer than you should?”
“The non-jackasses start to leave.”
obeyed. “Keeping jackasses is a bad idea.”
“The most unhappy people in a company are the ones who don't fit the culture and are allowed to stay. They know they don't belong. Deep down inside they don't want to be there. They're miserable.”
when you figure out who the jackasses are, you tell them that the only way they can stay, the only way they should want to stay, is if they can stop being a jackass. Or more constructively, if they can be a team player. Ninety-five percent of the time they'll do one of two things. They'll change their behavior and love you for making them do it, or they'll opt out on
their own, and they'll be relieved.”
we go figure out how to recognize a real team player, the kind of person who can easily build trust, engage in healthy conflict, make real commitments, hold people accountable, and focus on the team's results.
didn't take himself too seriously,”
always joking, but mostly about himself.”
Bob had exactly the same tone of voice and the same eye contact and the same level of interest in what they were saying as he did with the Range Rover client. And those guys noticed it, and I know they were as impressed as I was.
the least pretentious person I know. Even slightly unsophisticated.
unpretentious
hungry.”
wasn't the kind of guy who had a sense of personal motivation or a desire to do something big.”
We need to hire people who are hungry. They go beyond what is required. Passionate about the work they're doing. Hungry.”
being smart about people.”
a person has to know how to act and what to say and what not to say. People smart. Which is a lot more than being nice.”
“Two-faced. Deceitful. Dishonest.”
unpretentious.”
Arrogance. Condescension. Dismissiveness. Self-centeredness.”
How do you know if a person is just really smart and knows how to present himself like he's humble? It's not just about avoiding being an overtly arrogant person.
rhetorical question,
he treated everyone the same. It didn't matter what your job was or what department you worked in, or
He calls things as he sees them, and he doesn't mince his words. But I like that. I'm curious about what his employees think of him.”
He knows when someone needs their butt kicked a little and when someone needs a pat on the back. The guy's a prince.”
“And the other guy has been here proving himself for ten years and we know that he's all about teamwork.”
Bobby. “Do you think he's got the maturity? Can he handle a higher level of stress and more balls to juggle?”
won't make it a witch hunt or anything. I'll just describe what
we're trying to do with the culture, and see if she has the stomach for it.”
“Humble is pretty obvious. We can't abide big egos. Hungry is all about working hard and being passionate about our work. And smart has to do with being aware of the people around you and dealing with them in a positive, functional way.”
“The thing is, people who aren't socially smart probably aren't very good at knowing it. Otherwise, they'd be better at it.”
“I'm going to need help from someone to get better.”
“But I'll try.”
First, improvement was not an option. Second, they would have plenty of support in their development. Third, if they decided to opt out, that would be okay.
her motivation for leaving was just the shame of being called on her issue.
Good To Great, Jim Collins talks about the importance of successful companies getting “the right people on the bus,” a euphemism for hiring and retaining employees who fit a company's culture.
lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over self, and define success collectively rather than individually. It is no great surprise, then, that humility is the single greatest and most indispensable attribute of being a team player.
There are two basic types of people who lack humility,
overtly arrogant people who make everything about them. They are easy to identify because they tend to boast and soak up attention. This is the classically ego-driven type and it diminishes teamwork by fostering resentment, division, and politics.
people who lack self-confidence
but are generous and positive with others. They tend to discount their own talents and contributions, and so others mistakenly see them as humble.
their lack of understanding of their own worth is also a violation of humility. Truly humble people do not see themselves as greater than they are, but neither do t...
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“Humility isn't thinking less of yourself, but thinking ...
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