In most situations, here's how it works. The manager tells her difficult employee that he needs to change—to become more hungry, let's say. Then she sees him slacking off, and maybe she reminds him once. Then she sees it again, and she complains to her husband, or to her colleagues, or worse yet to other members of the team she leads. This goes on for weeks or months, with passive-aggressive comments here and there, until she's finally had enough. Then she sits down with the employee and announces that he's going to be let go, and he seems shocked. Yes, shocked. How can this be? Well, in the
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