In the software industry, you often hear the questions, "What does good look like?" and "How do you measure success?" For a documentation website, any answer should include some mix of metrics, bug numbers6, reader feedback, alignment with corporate strategy (if applicable), and finally, personal intuition. If you have access to metrics from other teams, comparative analysis often yields the most valuable insights. How does the number of documentation bugs compare to the number of calls to customer support? Do the most-used features of the product correlate with the most-visited pages of the
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