Secret Formula: The Inside Story of How Coca-Cola Became the Best-Known Brand in the World
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Coca-Cola, he conceded, contained no cocaine, and it had only a small, harmless amount of alcohol. The Candlers had won.
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Candler took far more pleasure from his burgeoning real estate empire—
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Howard Candler’s first permanent assignment for Coca-Cola was to remain in New York and try to bring order to the chaos in the office there.
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In a business that relied almost entirely on salesmanship, the boss’s son found it distasteful to talk to the people who bought the product.
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Howard described his initiation into what he called the “Holy of Holies,” when his father entrusted him with the secret formula.
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Still, it was clear by the end of the trial’s second week that Coca-Cola was getting the better end of things.
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The senior lawyers went into court and argued that as a matter of law, the Coca-Cola Company
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could not be guilty of adulterating its syrup with caffeine, because caffeine had always been part of the formula.
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Coca-Cola had escaped on a technicality.
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“There is not one indivisible atom of cocaine in a whole ocean of Coca-Cola.
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His first cousin, Howard Candler, had been made president of the Coca-Cola Company.
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He liked to drink at least a dozen Cokes a day, sometimes as many as fifteen.
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Dobbs had to admit, yet in the wink of an eye he could see the vast potential of selling Coke in bottles.
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Bottles with Hutchinson stoppers were notoriously hard to clean and sanitize, and few of the early bottlers even bothered to try.
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Candler told Dobbs to confine himself to selling the syrup solely for use at soda fountains.
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a bottle of Coke could be shipped anywhere, sold anywhere, consumed anywhere.
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Dobbs was an advocate of bottling Coca-Cola long before others joined him in pushing the same idea.
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As late as the turn of the century, when production exceeded a quarter of a million gallons and sales were recorded in every state of the union, the corporate headquarters in Atlanta employed only twenty people.
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it was the first of twenty thousand Coca-Cola wall signs that eventually punctuated the American landscape.
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“dealer helps”: keepsakes, posters, trays, and other items that carried the name “Coca-Cola”
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To trigger that impulse, the company sent out thousands of ceramic syrup urns, clocks, metal signs, posters, trays, and decals—
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the salesmen gave away thousands
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of blotters, paperweights, calendars, and other novelties to anyone who would take them.
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Dobbs expected his salesmen to show soda fountain operators how to prepare Coca-Cola properly,
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A warm Coca-Cola was a sin.
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(It was the expense allowance that made a job with Coca-Cola especially coveted, since the company paid for three restaurant meals a day, lodging in good hotels, and first-class rail travel
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salesman’s toughest chores was keeping the merchants from buying cheap, substitute syrup and passing it off as the real thing.
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It cost the Candlers less than $1 to manufacture a gallon of syrup,
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Asa Candler finally relented and agreed to let independent operators begin bottling and selling Coca-Cola.
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Dozens and eventually hundreds of imitators flooded the market with sound-alike soft drinks, among them Afri-Cola, Ameri-Cola, Ala-Cola, Bolama-Cola, Cafe-de-Ola, Carbo-Cola, Candy-Kola, Capa-Cola, Chero-Cola, Christo-Cola, Coke-Ola, Coo-EE-Cola, Curo-Cola, Grap-O-Cola, Its-A-Cola, Kaffir-Kola, Kaw-Kola, Kiss-Kola, Ko-Ca-Ama,
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A new era was opening—the company placed a $10,000 order for its first magazine ads in 1902, in Munsey’s monthly—
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Massengale inaugurated the use of endorsements of Coke by sports figures of the age.
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His ads illustrated thirst and fatigue in social settings and showed people using the product.
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The clash between Robinson and Dobbs over advertising came at the same time Asa Candler was beginning to withdraw more and more from the daily operations of the company.
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Gaining authority over advertising was the key to gaining control of the whole business.
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Dobbs succeeded in discovering one of the great rising talents of the
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advertising world, Bill D’Arcy, who would spend the next half-century making history with his work on behalf of Coca-Cola.
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He shared Dobbs’s view that Coca-Cola advertising should create scenes that drew people in and made them part of the pleasant interludes of everyday life.
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“All classes, ages and sexes drink Coca-Cola,”
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In one of his first newspaper ads for Coca-Cola, D’Arcy showed a picture of the baseball star Ty Cobb at bat, and wrote:
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A cold, snappy drink of Coca-Cola will put you back in the game—relieve the thirst and cool you off.
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“I want that artwork finished so that a man walking or riding down the street and passing this poster will desire that woman.”
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D’Arcy introduced the bathing beauty to Coca-Cola’s advertising, and with her the idea that a soft drink could have a role in romance.
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In 1908, he created an animated billboard alongside the Pennsylvania Railroad, and travelers from Philadelphia to New York City were treated to the sight of a white-capped clerk serving what appeared to be genuine Coca-Cola
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formed an effective partnership overseeing Coca-Cola’s advertising, Dobbs and Hirsch became a force for change in the direction of the company’s legal policies.
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brought a renewed spirit of aggressiveness to the defense of Coca-Cola’s trademark.
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For the first time, federal trademark law was specifically applied to interstate commerce, giving the company an opportunity to sue infringers in U.S. district court.
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Dobbs maneuvered in 1909 to become president of the Associated Advertising Clubs of America, where he helped launch the “Truth in Advertising” movement.
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Dobbs became a sort of de facto president of the company,
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Dobbs had groomed himself perfectly for the job of running Coca-Cola, only to find that Asa Candler no longer cared about the qualities that enabled a man to do well in business,