Daniel

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If sales were to attempt to provide production with $T10,000 worth of orders a day, production would find that it is regularly starved of work—meaning that the actual output of the organization would be less than the capacity of production. ($T = throughput or contribution margin.) The solution to this problem requires that sales maintain a buffer of orders upstream from production, large enough to absorb the sales function’s inherent variability—but no larger.
The Machine: A Radical Approach to the Design of the Sales Function
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