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And they’ve seen massive performance improvements! They’ve seen improvements in the internal operation of sales: • Field salespeople are spending 100 percent of their time in the field, performing four business-development meetings a day, five days a week. • Skilled inside sales teams are generating high volumes of sales activity at shockingly low costs. • Customer commitments are consistently met, administrative work is always done on time, and sales orders appear more frequently and more predictably.
The Machine: A Radical Approach to the Design of the Sales Function
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