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anything that can be done will be done, if not by you, then by someone else.
The output of a manager is the output of the organizational units under his or her supervision or influence.
“When a person is not doing his job, there can only be two reasons for it. The person either can’t do it or won’t do it; he is either not capable or not motivated.”
Reports are more a medium of self-discipline than a way to communicate information.
delegation without follow-through is abdication.
manager whose work is largely supervisory should have six to eight subordinates; three or four are too few and ten are too many. This range comes from a guideline that a manager should allocate about a half day per week to each of his subordinates.
open discussion. The criterion to follow is this: don’t push for a