Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

by Tom Greever

there is an arrogance that prevents us from being truly productive with people outside of our own peers. We don’t always see the other stakeholders on our project as knowing anything valuable about design.

When we disagree, we tend to become defensive. When we become defensive, we fail to focus on the real issues.