Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

by Tom Greever

Communicating about the designs was more important than the designs themselves.

SIGH

It’s a common situation for designers to feel as if their own expertise and judgment is overruled by stakeholders who know little about design.

Yup

Besides validating what you already know,

Excellent. I love when what I know is validated.

Our designs do not speak for themselves,

Graphic -can't read on paperwhite

all my favorite designers were people who could intelligently explain why they did what they did.

There is no value in occlusion

articulating design decisions is about creating an environment in which stakeholders can clearly see the expertise and thought process of the designers so that they want to agree with them.

creating trust, demonstrating effectiveness,

Sounds like Amazon values.

Most of us transitioned into user experience design, or as is more commonly known, UX, from other areas.

True in my case.