At the bottom of the pyramid are the thousands of prospects they know little about other than a company name and perhaps some contact information. They don't know if the information about the prospect is correct (and there is a good chance that it isn't). Action: The goal with these prospects is to move them up the pyramid by gathering information to correct and confirm data, fill in the missing pieces, and begin the qualifying process. Higher up the pyramid, the information improves. There is solid contact information, including e-mail addresses. There may be information on competitors,
...more
This highlight has been truncated due to consecutive passage length restrictions.

