Black Box Thinking: Growth Mindset and the Secrets of High Performance

by Matthew Syed

It is about creating systems and cultures that enable organisations to learn from errors, rather than being threatened by them.

This is the anatomy of progress: adapting systems in the light of feedback.

It is about having the courage of one’s convictions, but also the humility to test early, and to adapt rapidly.

To leverage the power of failure, you have to be resilient and open. In other words, you have to have the right mindset as well as the right system. If you run away from mistakes, you won’t get anywhere.