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Instead of concealing failure, or skirting around it, aviation has a system where failure is data rich. In the event of an accident, investigators, who are independent of the airlines, the pilots union and the regulators, are given full rein to explore the wreckage and to interrogate all other evidence. Mistakes are not stigmatised, but regarded as learning opportunities.
Black Box Thinking: Growth Mindset and the Secrets of High Performance
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