Black Box Thinking: Growth Mindset and the Secrets of High Performance

by Matthew Syed

the full death toll due to avoidable error in American healthcare is more than half a million people per year.

Society, as a whole, has a deeply contradictory attitude to failure. Even as we find excuses for our own failings, we are quick to blame others who mess up.

we create vague goals, so that nobody can point the finger when we don’t achieve them.

we all have a sophisticated ability to delete failures from memory,

I won’t get it right the first time, but I will get it wrong really soon, really quickly.