More on this book
Community
Kindle Notes & Highlights
Business is not about money. It’s about making dreams come true for others and for yourself. Making a company is a great way to improve the world while improving yourself. When you make a company, you make a utopia. It’s where you design your perfect world. Never do anything just for the money. Don’t pursue business just for your own gain. Only answer the calls for help.
Success comes from persistently improving and inventing, not from persistently doing what’s not working.
Never forget that absolutely everything you do is for your customers. Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what’s best for your customers. If you’re ever unsure what to prioritize, just ask your customers the open-ended question, “How can I best help you now?” Then focus on satisfying those requests.
That’s the Tao of business: Care about your customers more than about yourself, and you’ll do well.
Never forget that you can make your role anything you want it to be. Anything you hate to do, someone else loves. So find that person and let her do it.