Since the 1980s, legislators have led the way in systematically defunding the post office and encouraging private alternatives as part of an ongoing campaign to convince Americans that government doesn’t really work.125 As a result, the Postal Service quickly became the very definition of everything we were supposed to think was wrong with state bureaucracies: there were endless newspaper stories about strikes, drug-addled workers, houses full of years’ worth of undelivered mail, and of course, most famously, employees periodically “going postal” and opening fire on managers, fellow workers,
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