Team of Teams: New Rules of Engagement for a Complex World

by Stanley McChrystal

Speeding up the individual elements of the system did nothing to eliminate the blinks between them that most stymied our efforts.

There were geographical blinks and ...

THE “NEED TO KNOW” FALLACY

given the overwhelming volume of, and myriad sensitivities around, information, the default is not to share.

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The habit of constraining information derives in part from modern security concerns, but also from the inured preference for clearly defined, mechanistic processes—whether factory floors or corporate org charts—in which people need to know only their own piece of the puzzle to do their job.

The economic success of reductionist efficiencies in the twentieth century inspired increasingly fundamentalist adherence to Smith’s doctrine of specialization.