It’s natural to be drawn to the inside view. It’s usually concrete and filled with engaging detail we can use to craft a story about what’s going on. The outside view is typically abstract, bare, and doesn’t lend itself so readily to storytelling.
The distinction drawn between "inside" and "outside" view seems related to the concept of Fundamental Attribution Error (FAE), where is its assumed that a strangers behavior reflects internal attributes (inside view) rather than situational factors (outside view). FAE was discussed at length in "Talking to Strangers" by Malcolm Gladwell.
