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Anthony T
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The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over (The Like Switch Series Book 1), by Jack Schafer

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Empathic statements keep the focus of the conversation on the person you are talking with rather than on yourself.
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The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over (The Like Switch Series Book 1)
The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over (The Like Switch Series Book 1)
by Jack Schafer
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