At the beginning of my lectures, I intentionally make several mistakes that don’t damage my credibility, such as mispronouncing a word or misspelling a word on the whiteboard. The participants immediately correct my small errors. With a show of embarrassment, I graciously accept the correction and credit the participants for being attentive. This technique accomplishes several objectives. First, the participants making the corrections feel good about themselves, which builds rapport and friendship. Second, participants are more likely to spontaneously interact during the lecture without the
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