The next time your boss or your spouse or a colleague says or does something that makes you feel rejected and you feel the natural impulse to react, try going to the balcony instead to observe your feelings and thoughts. Put yourself in your own shoes and remember your inner BATNA, your commitment to take care of your deepest needs. If you feel more confident in your ability to make your own happiness, you will be less reactive to the other person’s offensive behavior. Having given yourself respect, it will be easier for you to give others respect and to accept them even if at first they
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