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I began to see then that when the government enters business, the citizens of India get cheated. The greatest repercussion of the government entering into business is that instead of safeguarding people from vested interests, they themselves become the vested interest.
Basic social and economic change needs to be brought about gradually and the more carefully and thoughtfully it is effected, the more permanent it will be.
When employees begin to believe that the institution exists for them, rather than that they exist for the purpose and ideals for which the institution was built, then clearly, that institution has mutated into a bureaucracy.