Caleb

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The switch to persuasion takes us into the heart of the “trick” the previous chapters have been moving towards. Here it is. It is one thing to engage others in an exchange relationship—you do this, I pay you that—quite another to say: “I do not know how to do X, please do it for me. And I’ll pay you Y even though you realize that Y is less than X.”
Business Strategy: Managing Uncertainty, Opportunity, and Enterprise
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