Ed Schaefer

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Validating Experiments comes down to completing two important steps during the creation of your Experiment. The first step is done with your change team, and involves asking two questions before running the Experiment: 1. How will we know this Experiment has been successful? 2. How will know we are moving towards our intended outcome? The second step is to review your Experiment with the people affected by the change to see how they react to it.
Lean Change Management: Innovative practices for managing organizational change
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